Policies

Auto Delivery Shipping Privacy Lost Packages Returns Cancellation About Orders Terms & Conditions

AUTO DELIVERY

We offer an automatic delivery service. You'll get discounted products, AND it also:

• Provides regularly scheduled monthly deliveries of ordered nutrients to you. This removes the burden to have to remember to reorder.
• Automatically calculates when each nutrient's replacement date. Each product can last 1-3 months, depending on recommended dosages.
• There is no commitment of any sort. The deliveries can be modified, postponed or canceled at any time just by calling 888-735-8475.
• The client can specify the delivery schedule if different than monthly. Some clients prefer to have deliveries bi-monthly or every 3 months.
• You will be contacted 2-3 days before each shipment either by e-mail or telephone in order to modify the order if desired

SHIPPING

We ship orders within 1-2 days of order placement.

Domestic Orders - 1st Class Mail:

• For orders to $25 = $3 shipping/handling
• Orders $25-$99 = $6 shipping/handling
• Orders $100 - $250 = $7.50 shipping/handling
• Orders over $250 = $12.00 shipping/handling

For other shipping methods see the specifics provided at checkout. Some products may have free shipping.

Domestic rates are affected by weight and value. Sometimes shipment by US Express mail is recommended to guarantee delivery for higher value orders. This method of shipping provides a tracking # with the order (regular US airmail shipments have no tracking #).

International Orders:

• Sometimes the domestic rates above apply to International orders. In the event the rate is higher, we will contact the customer first to approve the shipping charge before completing the order.

Please email us with any questions at michael@naturaleyecare.com or call us at 845-475-4158.

PRIVACY POLICY

At NaturalEyeCare.com we protect the privacy of our customers and their information by never sharing any information provided to us with anyone outside our company or under contract for support services with us such as newsletter management. When you place an online order with us or register for our email newsletter or order reminders, any information provided is strictly proprietary. We will never rent or sell your information to any third party.

For any further questions, please email us at customerservice@naturaleyecare.com or call us at 845-475-4158.

LOST PACKAGES

The customer is responsible to contact our company within 6 weeks after ordering if the product is not received. After that point we will not be responsible for lost shipments either in replacing items or crediting the customer.

RETURN POLICY

The customer can return any unopened product within 60 days of placing the order for a full refund (less shipping). Natural Eye Care, Inc. has the option of charging a 15% restocking fee. No refunds will be issued for products returned after 60 days.

CANCELLATIONS

If you need to cancel an order please call us at 845.475.4158 within one hour of placing the order. To cancel your account, just give us a call.

ABOUT ORDERS

When you complete an order you will automatically receive an email verifying your order. If you do not receive such an email it may be because your email address was entered incorrectly. Please call us at 845.475.4158 to make sure that your order went through properly.

All credit card orders go through a national secure gateway. If you enter incorrect credit card information, such as wrong billing address or outdated expiration date, the gateway will reject your order and you will receive an error message instead of the order completing naturally.

We mail out orders several times a week; generally we'll ship your order within 1-2 days of the order. When we print out a shipping label a tracking number is generated and we'll email that to you automatically.

If you do not receive the email with the tracking number within 4 days of your order, please give us a call at 845.475.4158 so we can double-check.

You can see your previous orders by logging into your customer account.

TERMS & CONDITIONS

The following Terms and Conditions are designed to protect everyone who uses this site, and to be as clear as possible as to what you can expect as a visitor to our website, and what is expected of you in return.

If you have a question about the meaning of a Term or Condition, please contact customerservice@naturaleyecare.com

Michael Edson, MS, L.Ac., President

Introduction

By using this site, you agree to abide by the following Terms and Conditions. If you do not agree to these Terms and Conditions, do not use this site.

Natural Eye Care, Inc. (owner of naturaleyecare.com) has the right to revise and update these Terms and Conditions at any time without prior notification, so we recommend that you visit this page occasionally to remain updated on possible revisions.

Medical Content

Marc Grossman, OD, L.Ac., co-owner of Natural Eye Care, Inc. (and Natural Eye Care, Inc.) offers his recommendations only as "generally informational." All content on naturaleyecare.com, including text, graphics and images is offered on an informational basis only.

No content presented here is intended to be a substitute for professional medical advice, diagnosis or treatment. If you think you may have a medical emergency, call your doctor or your local health emergency service immediately. They are not intended as specifically applicable to any individual's medical problem(s), concerns and/or needs.

If you choose to utilize any information provided by Dr. Grossman, his editors, or any other employees of Natural Eye Care, Inc. or our website naturaleyecare.com, you do so solely at your own risk.

When using this site along with any decisions you make about information you gather in your own research, you should always seek the advice and guidance of a qualified health provider before:

• Making any changes to any medication you are taking or adjusting any treatment you are currently on as directed by your doctor(s).
• Stopping any medication or treatment you are currently using.
• Starting any new medication or treatment, whether or not it was discussed on naturaleyecare.com.

Use of Content

All content on naturaleyecare.com is protected by copyright under United States and foreign laws, and remains the property of Natural Eye Care, Inc. Any use of the content not expressly permitted by these Terms and Conditions may violate copyright, trademark, and/or other laws.

Natural Eye Care, Inc. authorizes you to make single copies of the material found on naturaleyecare.com for personal use only. You are not permitted without express permission to post any information from our website to another website.

Liability

The use of naturaleyecare.com and its content is at your own risk.

The naturaleyecare.com website and its content are provided "as is." Natural Eye Care, Inc., to the fullest extent permitted by law, disclaim all warranties either express or implied, statutory or otherwise. These warranties include, but are not limited to, the implied warranties of merchantability, non-infringement of third parties' rights, and fitness for particular purpose.

Specifically, Natural Eye Care, Inc. makes no representations or warranties about the following:

The accuracy, reliability, completeness, or timeliness of the content, software, text, graphics, links, or communications provided on or through the use of naturaleyecare.com.
The satisfaction of government regulations requiring disclosure of information on prescription drug products with regard to the content contained on naturaleyecare.com.

In no event shall Natural Eye Care, Inc. or its suppliers or any third parties mentioned on naturaleyecare.com be liable for any damages resulting from the use or inability to use naturaleyecare.com. Nor shall they be liable for any damages from the use or inability to use the content, whether based on warranty, contract, tort or any other legal theory, and whether or not naturaleyecare.com is advised of the possibility of such damages. Damages include, but are not limited to, incidental and consequential damages, personal injury, wrongful death, lost profits, damages resulting from lost data, and business interruption.

Naturaleyecare.com is not liable for any personal injury, including death, caused by your use or misuse of this site, content or public areas.

Advertisements and Links to Other Sites

Natural Eye Care, Inc. does not endorse the content on any third party websites. Natural Eye Care, Inc. is not responsible for the content of linked third-party sites or referrals to professionals such as in our “Find the Practitioner” section. Natural Eye Care, Inc. does not make any representations regarding their content or accuracy. Your use of third-party web sites is at your own risk and subject to the Terms and Conditions of use for those sites.

Indemnity

In using this site, you agree to defend, indemnify and hold Natural Eye Care, Inc., its officers, directors, employees, agents and suppliers, harmless from and against any claims, actions or demands, liabilities and settlements. These include, without limitation, reasonable legal and accounting fees resulting from, or alleged to result from, your violation of these Terms and Conditions.

Jurisdiction

In using this site, you expressly agree that exclusive jurisdiction for any dispute with Natural Eye Care, Inc., or in any way relating to your use of naturaleyecare.com, resides in the courts of the State of New York. Additionally, you further agree and expressly consent to the exercise of personal jurisdiction in the courts of the State of New York in connection with any such dispute including any claim involving Natural Eye Care or its employees, contractors, officers, directors, telecommunication providers and content providers.

These Terms and Conditions are governed by the internal substantive laws of the State of New York, without respect to its conflict of laws principles. If any provision of these Terms and Conditions are found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force and effect. No waiver of any of these Terms and Conditions shall be deemed a further or continuing waiver of such term or condition or any other term or condition.

General

Natural Eye Care, Inc. is based in New Paltz, New York, USA. Natural Eye Care, Inc. makes no claims that the content is appropriate or may be downloaded outside of the United States. Access to the content may not be legal by certain persons or in certain countries. If you access naturaleyecare.com from outside the United States, you do so at your own risk and are responsible for compliance with the laws of your jurisdiction. The following provisions survive the expiration or termination of these Terms and Conditions for any reason whatsoever: Liability, User Submissions, Indemnity, Jurisdiction, and Complete Agreement.

Except as expressly provided in a particular "legal notice" on naturaleyecare.com, these Terms and Conditions constitute the entire agreement between you and naturaleyecare.com with respect to the use of naturaleyecare.com, and it’s content. Your use of naturaleyecare.com is also subject to the naturaleyecare.com privacy policy.

We hope you find naturaleyecare.com helpful in your quest for maintaining healthy vision and overall health. Please direct any questions or comments regarding this web site to:

Email: customerservice@naturaleyecare.com
Phone: 1 (845) 475-4158
Or Write To:
Natural Eye Care, Inc.
3 Paradies Lane
New Paltz, NY 12561

Copyright

All content included on this site, such as text, graphics, logos, button icons, images, audio clips and software, is the property of Healthy Directions, LLC. The reproduction, modification, distribution, transmission, republication, display or performance of the content on this site is strictly prohibited.